With the rise in unwanted phone calls, many people are blocking numbers they don't recognize on their phone. If you have your phone number listed in the gate call box, you will see a strange number appear when you are called by a guest or other individual trying to reach you via the call box. That number will appear as 214 213 1410.
If you aren't getting calls when a guest comes to visit, check to see if you’ve blocked that number, and if so, unblock it.
One suggestion is to visit the callbox after you unblock and test the system to make sure it’s now ringing your phone. If you do this and suspect it is an issue with the call box, please notify us via the Maintenance Request feature on the website.