The Woods uses a boiler system and common water for its water supply. Each unit has local valves (like the toilet or sink valves) that will cut off the water to a particular fixture. However, some times those valves are old and inoperable. That means you will have to cut off water to the building or a group of buildings. This is accomplished by turning off both valves in the valve boxes located in the ground corresponding to the particular building or buildings you want to isolate. You will have to turn off the water in two locations to cut off water to a building.
We have a water cutoff schamatic on this website that shows the location of the cutoffs. Owners and managers with password access can download a copy by logging into their personal page.
If you are not an owner, please contact Roger, property manager, at (214) 629 9986 for assistance.
We require at least 24 hours notice for non-emergency water cutoff.